Effective date: October 4, 2026
PetPin.app is a collaborative platform that helps people publish and share information about lost, found, and adoptable animals.
This Privacy Policy explains what information PetPin.app may collect, how it is used, and the choices available to users.
1. Information we collect
When you sign in using Google, PetPin.app may receive basic profile information provided by that service, such as your name, email address, profile picture, and account identifier, depending on the information available and the permissions you grant. Email link sign-in provides a verified email address and Firebase user identifier.
When you publish a pet report, we may store information you provide, including report details, approximate location, photos, contact information, and other information you choose to include.
We may also process basic technical information necessary to operate and protect the service, such as IP address, browser information, cookies, session information, and security logs.
2. How we use information
We use information to provide authentication, maintain user accounts, publish and manage pet reports, operate moderation and abuse-prevention features, maintain security, and improve the reliability of PetPin.app.
PetPin.app does not sell personal information to advertisers or data brokers.
3. Sign-in providers
PetPin.app uses Google for social sign-in and Firebase Authentication for email link sign-in.
Authentication information received from these providers is used only to identify your account and provide access to PetPin.app features.
PetPin.app does not request access to information that is not required for authentication.
4. Public information
Pet reports are intended to be publicly visible and shareable.
Information you include in a report, such as a description, photo, approximate location, or contact information, may therefore be visible to other users and visitors.
Please avoid publishing information that you do not want to make public.
5. Data storage and security
We use reasonable technical and organizational measures to protect information stored by PetPin.app.
However, no online service can guarantee absolute security.
6. Data retention
We keep personal information only for as long as reasonably necessary to provide the service, maintain security, comply with legal obligations, or resolve disputes.
Reports may also be removed automatically according to the PetPin.app report expiration and moderation rules.
7. Data deletion
You may request deletion of your PetPin.app account and associated personal information.
Instructions are available at: https://petpin.app/en/data-deletion
8. Third-party services
PetPin.app may use third-party services necessary for authentication, hosting, infrastructure, maps, or other technical functions.
Those services may process information according to their own privacy policies.
9. Children's privacy
PetPin.app is not intended to knowingly collect personal information from children in violation of applicable law.
If you believe personal information relating to a child has been submitted improperly, please contact us.
10. Changes to this policy
We may update this Privacy Policy when the service or legal requirements change.
The latest version will always be available on this page.
11. Contact
For privacy questions or requests: info@petpin.app
